RallyUp Safeguarding

Play. Learn. Improve. Safely.

Junior Player safety is part of how RallyUp works.

RallyUp connects Players, Coaches, Clubs and competitions. For Junior Players we add one more important person to the team — their Guardian — so Guardians stay informed, important relationships are approved and Junior information stays private.

How RallyUp protects Junior Players ↓Report a concern

The team

The safety team around every Junior

Junior Player

Plays, learns, competes and develops with all the normal RallyUp Player features.

Guardian

Stays informed and approves important relationships and activities.

Coach

Supports development through Coach–Player relationships that have been approved.

Club Manager

Runs an organised Club and approves who joins it.

RallyUp Safeguards

Connects everyone through permissions, alerts, approvals, privacy protections and a record of important actions.

Safeguarding is a team effort — RallyUp helps connect the team.

Who's who

Junior Players and Guardians

What is a Junior Player?

Anyone under 18. Everyone gives their date of birth once, and RallyUp works out Junior status from it. A Junior Player is still a Player — same matches, Rating, learning and Clubs — with extra protection.

What is a Guardian?

A parent or responsible adult linked to a Junior. A Junior can have several Guardians, and one Guardian can look after several Juniors. Being a Guardian only gives access to the Juniors you're linked to.

Guardian Protection

How Guardian Protection works

01
Connect
A Junior Player, their Club Manager or a RallyUp Admin invites a Guardian. The Guardian accepts in RallyUp.
02
Inform
The Guardian is told when an adult invites the Junior to a match and when a Coach shares a development note.
03
Approve
New coaching, Club joins and Tournament entries wait until a Guardian approves them.
04
Protect
Match photos stay off unless the Guardian allows them, and the Junior's date of birth stays private.

Approvals

Important decisions go to the Guardian

Some important Junior Player actions and relationships wait for a Guardian before they become active:

New coaching relationships
Joining a Club (the Club Manager approves too)
Tournament entries (on by default)
Allowing match photos

Nobody can approve something they're part of — a Coach who is also a Guardian can't approve their own coaching.

Example

Action required

David Smith Coach

would like to coach

Henry Junior Player

Bristol Badminton Club

ApproveDecline

Important decisions should never be hidden from the person responsible for the Junior.

Coaches

Being a Coach doesn't unlock every Junior

A Coach can only assess a Junior Player, assign learning or support their development after a Guardian approves the coaching. A Guardian can end it at any time — past matches and results stay.

Communications

No hidden adult-to-Junior conversations.

RallyUp has no private one-to-one messaging between adults and Junior Players. When a Coach shares a development note with a Junior, their Guardian can read it and is told it was shared.

How RallyUp works

Coach → note → Junior Player + Guardian

Not on RallyUp

Coach → Junior privately

Privacy

Private by default. Share only when needed.

Date of birth stays private

Only the Junior and RallyUp Admins can see it. Others just see "Junior Player" — never an age or birthday.

Guardian details protected

Guardian contact details aren't shown to Clubs or other Players.

Photos off by default

No photos in a match with a Junior unless their Guardian allows it. Match Memories are never public.

A Player needs to be visible enough to play — not exposed beyond what's needed.

Clubs

Enough information to safeguard — no more

Club Managers can see who is a Junior Player so they can run their Club well. A Junior's request to join waits for a Guardian and the Club Manager. Club Managers don't see a Junior's date of birth or their Guardian's contact details.

Henry

Junior Player

Still the full RallyUp

Safeguarding doesn't stop the fun

Play matches

Arrange, play and record matches as normal.

Enter Tournaments

Once a Guardian approves the entry.

Learn & improve

Learn, Assessments, Performance and Rating.

Join Clubs

Take part in Club life once approved.

In the app

What Juniors and Guardians see

If you're a Junior Player

Guardian Protection ✓

Active

Your Profile shows who your Guardian is. You can't remove a Guardian yourself — that keeps your protection in place.

If you're a Guardian

HenryUp to date

Taiki1 to review

My Juniors shows every Junior you look after, what needs you, and lets you approve or decline in one tap. You keep your one account and all your other roles.

Records

Important safeguarding actions leave a record

Guardian invitations, approvals, declines, ended relationships and concern reports are recorded, so RallyUp can see who did what, when and in what context.

Something doesn't feel right?

Whether you're a Junior Player, Guardian, Coach or Club Manager — if you're worried about something involving a Junior Player, tell us.

Sign in to RallyUp.
Open your Profile (Juniors) or My Juniors (Guardians).
Tap "Report a safeguarding concern". It goes privately to RallyUp Admins.

If someone is in immediate danger, call 999 (or your local emergency number). Don't rely on RallyUp.

The detail

Read the full Safeguarding Policy

1. Purpose

This policy explains how RallyUp helps protect Junior Players and what Players, Guardians, Coaches, Club Managers and RallyUp each do to keep sport safe and enjoyable.

2. Who this policy applies to

Everyone who uses RallyUp: Junior Players, adult Players, Guardians, Coaches, Club Managers, Tournament organisers, Partners and RallyUp staff.

3. Junior Players

Everyone gives their date of birth once. Anyone under 18 is a Junior Player. Junior status is worked out by RallyUp from the date of birth; it cannot be switched off by the Junior, a Coach or a Club. Junior Players keep every normal Player feature.

4. Guardians

A Guardian is a parent or other responsible adult linked to a Junior Player. A Junior can have more than one Guardian, one of them the Primary Guardian, and one Guardian can look after several Juniors. Being a Guardian only gives access to the Juniors you are linked to. A Guardian keeps their one RallyUp account and any other roles they have.

5. Coaches

A Coach only gets Player-specific access, such as assessments and assigned learning, to a Junior Player after a Guardian approves the coaching. A Guardian can end a coaching relationship at any time; past matches and results stay.

6. Club Managers

A Junior's request to join a Club waits for a Guardian, and the Club Manager still approves it too. Club Managers do not see a Junior's date of birth.

7. Junior–adult relationships

Nobody can approve a request they are part of. A Guardian who is also the Junior's Coach cannot approve their own coaching; another Guardian or a Manager of that Club decides instead.

8. Communications

RallyUp does not offer private one-to-one messaging between adults and Junior Players. Development notes a Coach shares with a Junior can be read by the Junior's Guardian, and the Guardian is told when they are shared.

9. Matches

Junior Players can arrange, play and record matches as normal. When an adult invites a Junior to a match, the Guardian is told (this alert can be turned off by the Guardian).

10. Tournaments

A Junior's Tournament entry waits until a Guardian approves it. This is on by default; a Guardian may choose to turn it off.

11. Learning and development

Junior Players use Learn, Assessments and Performance like any Player. Coach-led development only starts once the coaching has been approved.

12. Match Memories and photos

Photos can't be added to any match that includes a Junior Player unless their Guardian has allowed photos. This is off by default. Match Memories are only visible to people involved in the match, never publicly.

13. Privacy

A Junior's date of birth is visible only to the Junior and RallyUp Admins. Other people only see that someone is a Junior Player, never their age or birthday. Guardian contact details are not shown to Clubs or other Players.

14. Guardian approvals

Approvals appear on the Guardian's My Juniors page and as an alert. The Guardian approves or declines with one tap, and the result is recorded.

15. Reporting concerns

Anyone signed in can use "Report a safeguarding concern" on a Junior's Profile or on My Juniors. Reports go privately to RallyUp Admins. In an emergency, call 999.

16. Audit and records

Guardian invitations, approvals, declines, ended relationships and safeguarding reports are recorded with who did what and when.

17. Changes to Guardian relationships

A Junior cannot remove their own Guardian. Only another Guardian or a RallyUp Admin can remove a Guardian.

18. Becoming an adult

When a Junior Player turns 18, Junior protections stop applying automatically. Their matches, results, Rating and history stay with them.

19. Contact

Questions about this policy? Use the contact form. To report a concern about a specific Junior, sign in and use the report button so it reaches the right people securely.

RallyUp Safeguarding Policy

Effective: 2 October 2026 · Last updated: 2 October 2026 · Version 1.0